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DUAL New Zealand, established in March 2011, is a specialty lines underwriting agency committed to delivering insurance solutions for New Zealand businesses

DUAL provides clients with local professional assistance backed by significant central resource. We also partner with clients and brokers to offer support and advice on such matters as legal and claims development and loss prevention. None of our clients are the same. DUAL works to understand the particular needs of your business to ensure you stand on your own two feet.

What sets us apart?

  • We grow markets, not market share for our clients, by helping our brokers address key uninsured exposures
  • We are Professions Specialists, underwriting over 250 occupations

DUAL derives strength from its association with Lloyd's of London. DUAL New Zealand underwrites exclusively on behalf of certain Underwriters at Lloyd's. Since the late seventeenth century, the name Lloyd’s has been synonymous with insurance and many of the world’s leading underwriters are based at Lloyd’s. Lloyd’s is a member of the Insurance Council of New Zealand and its New Zealand coverholders adhere to the Fair Insurance Code, which provides you with assurance that we have high standards of service to our customers.

Lloyd's has strong financial security with the following Financial Strength Ratings: A (Excellent) A.M Best, A+ (Strong) Standard and Poors and AA- (Very Strong) Fitch.

Our parent company, The DUAL Group is the specialist underwriting arm of the Howden Group, and is focused on underwriting business critical risks.  DUAL has become a well-established and respected leading underwriter with annual gross written premiums of over $700 million employing 600 people in offices across Europe, Asia Pacific and the Americas.

DUAL global network_map with offices_PNG_06_03_2020 11_57_35 (2)

What sets us apart?

We grow markets
not market share

We give brokers what they want, rather than tell them what they need

We create innovative solutions for traditionally complex insurances

How are claims handled?

For further information on our claims handling, click here.


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