If you get an error when trying to log into WebRater please check the following:
- You have spelt your email address correctly;
- Your email address matches the one that you signed up with
- Your password meets the requirements outlined on the screen;
- If you are attempting to reset your password via Internet Explorer, please switch to Firefox or Chrome;
If none of these apply please contact your dedicated WebRater team at webrater@dualnewzealand.co.nz or by calling (09) 973 0190 for further assistance.