Bring your whole self to work

DUAL Careers | Ngā Mahi

More than a Workplace

Driven by a vision to be the world’s best underwriting business, DUAL has always taken a different approach to our industry peers.

We want to grow our people and support their success the way they have grown and supported DUAL. Success is only worth it if we’re all at the finish line together. Get ready to be challenged, embraced and proud of standing out in the crowd.

DUAL NZ - More than a workplace

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DUAL External Recruitment Referral Scheme

Are you a broker, former colleague or someone within our external network and know of a qualified individual who would be a great fit for a current job opportunity at DUAL? Refer them and be rewarded!

Complete the Referral Form

 

The DUAL Culture

Our Culture and Core Values are at the heart of what we do and part of who we are.

It’s how we grow our business and keep one step ahead of our competitors.

What makes DUAL great is our people. We’re proud to have a team working together towards shared goals.

Diversity, Equity & Inclusion
As a business we are working to build a workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive.

On our journey to inclusion, we have prioritised education and awareness, reviewed our policies, benefits and ways of working from diverse perspectives and engaged with our employees along the way. Our journey is not over and as a business we are prioritising:

  • Removing barriers to inclusion and employment of underrepresented groups in the insurance industry.
  • Taking strategic and focused action to reduce our gender pay gap.
  • Providing support and encouragement for our employees in the establishment of Employee Resource Groups (ERGs).
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DUAL’s Employee Benefits

DUAL New Zealand provides a wide range of employee benefits which can be accessed throughout the year.

At DUAL we value work/life balance, health and wellbeing, family, and giving back, which is why our benefits are reflective of this.

On top of a competitive salary, our employees have access to comprehensive and flexible benefits valued at $10,000-$20,000 on average, annually.

Click through all our Employee Benefits below to learn more.

Family Leave

As part of Our Families Program we offer all our employees 18 weeks of paid parental leave, foster care leave to attend any necessary appointments, leave to attend training and a keep in touch program to help our people feel connected to the business. DUAL will also continue making superannuation contributions for up to 24 months while employees are on leave.

Watch Our Families Program Video

Life, Trauma & Medical Insurance

As part of our holistic support of our employees wellbeing DUAL provides Life, Trauma and Medial insurance cover to our employees.

Education Support

We recognise the value of continuous development and as such DUAL provides financial support including an annual learning fund for each employee, support for those completing educations courses, diplomas, degrees etc and paid leave to attend exams throughout the year. 

Volunteer Leave

To align with our CSR and charity commitments and our passion for giving back to our communities, DUAL offers two paid days of volunteer leave per year for employees to volunteer for a cause of their choice.

FLEX

FLEX is a program designed to help employees achieve a healthy balance between their work and personal lives. FLEX allows DUAL to support a more diverse workforce and we encourage our people to work in ways which most suit their circumstances. FLEX includes (but isn’t limited to) working remotely, working hours outside of standard business hours and a wide range of working patterns.

EAP

We recognise the importance of providing a holistic wellbeing support for our employees. One way DUAL does this is by offering six confidential and free of charge sessions per year with qualified experts via our Employee Assistance Program who can provide guidance and support across a range of topics including relationships, parenting, financial, grief, work stress and more. 

Birthday Leave

To help employees celebrate their birthday DUAL provides a paid day of leave to be taken on their Birthday.

Extended Annual Leave

To celebrate our employees reaching three years of service, DUAL increases the annual leave accrual to twenty-seven days per year on an employee’s third anniversary.

Cash Out Annual Leave

We understand that sometimes the months just get away from you and employees can find themselves with more annual leave than what they would be able to use in the near future.

DUAL still wants its employees to get the benefit from their leave balance and as such employees can cash out up to one week of annual leave per year.

Employee Referral Bonus

We believe our employees are the experts at explaining why DUAL is a great place to work so if they make a successful referral we love to recognise this by giving them a bonus once their referral passes probation.

Matching KiwiSaver

We support flexible additional KiwiSaver contribution arrangements for our employees and DUAL will match KiwiSaver contributions employees make dollar for dollar up to 5% of their base salary (up to a maximum 8% KiwiSaver contribution).

Mobile Phone Benefit

The Mobile Phone Benefit is provided to support employees with the costs of using their personal mobile phone for work purposes.

Life Leave

DUAL offer employees an extra week of leave from your first day of employment to support you when ‘life happens’.

What Our Employees Have to Say

'I love that I get to be part of a company that doesn’t just say they are People Focused but live and breathe it with actions.'

Damian Browne
- Underwriting Manager

'The first word that comes to mind is camaraderie. We are family with an amazing support structure.'

Lesley Ronne
- Senior Underwriter

'DUAL is an amazing place to work – every day is different, the culture is fantastic, and I work alongside amazing people.'

- Adam Weal
Senior Claims Officer