Claims

DUAL New Zealand has a dedicated Liability Claims team including lawyers and claims administrators with significant industry expertise who will work with you to handle your claim from notification through to resolution.

We also work in tandem with our capacity providers to ensure an efficient and smooth claims handling process. In addition, DUAL utilises specialist law firms and consultants with specific expertise in various industries and niche areas to ensure claims are handled in a cost effective, speedy and professional manner.

For further information on our Liability Claims service, please contact our Claims team.

DUAL Claims Team

In the event of a Claim or Loss, contact the DUAL Claims Team

P: +64 09 973 0190
E: claims@dualnewzealand.co.nz

Lloyd's is a member of the Insurance Council of NZ and its New Zealand coverholders adhere to the Fair Insurance Code, which provides you with assurance that we have high standards of service to our customers.

DUAL New Zealand has partnered with Charles Taylor to manage all cyber incidents from initial notification through to resolution. We work with a dedicated breach response team which includes specialist Lawyers, IT Forensic Investigators, Forensic Accountants and Consultants, who all have significant experience to ensure the best outcome for the Insured.

DUAL Cyber Incident Hotline

In the event of a Claim or Loss, contact the Charles Taylor Adjusting to CTA Notification Service

P: +64 48310 243
E: cyber@ctplc.com

Lloyd's is a member of the Insurance Council of NZ and its New Zealand coverholders adhere to the Fair Insurance Code, which provides you with assurance that we have high standards of service to our customers.