Insurance as a force for good

At DUAL, we're passionate about giving back and encouraging a culture of volunteering, supporting our communities and living sustainably.

Sustainability Goal
Our long-term sustainability goal is to lead the insurance industry towards a cleaner, fairer, healthier and safer world.
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2023 Social Impact Snapshot

Watch our short 2-minute video below which tells the story of some of DUAL's social impact efforts throughout the year:

2023 Social Impact Snapshot


Raised for over 286 charities and we are not slowing down!

736 Hours

We participated - ran, planked, squatted, hiked, and the list goes on, for over 736 hours.

1,445 Hours

Our staff volunteered over 1,445 hours for various charities and initiatives!

ANZ Charity Hike

In April 2023 a group of 12 employees from DUAL ANZ hiked the 3 peaks in Victoria over 3 days, challenging themselves physically to raise awareness and funds for Black Dog Institute!

Drag Bingo - Signature Charity Event

Check out the highlights video from the DUAL New Zealand Drag Bingo Night! The NZ team are thrilled to announce that they have officially crossed the $17,000 mark in funds raised for their charity partner, From Me.

From Me - Library to Library

Watch the team work with From Me to build a library for children in Papua New Guinea.

Key Charity Partnerships

From Me


DUAL is proud to partner with From Me, a not-for-profit organisation providing children in Papua New Guinea with suitable and sustainable educational resources and facilities. Together, we participate in events to fundraise and increase awareness about the importance of quality education across the Pacific.

Find out more about From Me +

Black Dog Institute


Black Dog Institute’s Vision 1 in 5 Australians will experience symptoms of mental illness in a year. That’s approximately 5 million of us. Brothers. Mothers. Husbands. Children. And Friends. They want to change these statistics. Black Dog Institute is about creating better mental health for all Australians. Better treatments, better diagnosis, better knowledge, better programs, better workplaces, better classrooms and better communities.

Through Science, Compassion and Action, they know the power of better. They’re about better mental health outcomes through our clinical services, digital tools and apps, educational programs and training backed by our world-leading research, scientific evidence and proof. Better mental health for all.

Find out more about Black Dog Institute +

Check out our DUAL CEO Mental Heath Chat videos +

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Damien Coates - Black Dog Institute Ambassador

Damien Coates has been a public advocate for mental health for many years.

In recent years, Damien has become a partner of Black Dog Institute as a Mental Health Ambassador sharing his lived experience with Depression.

In 2023, Damien presented 19 Mental Health Presentations, reaching 3,800 people and raising $88,000. 

Find out more about DUAL & Damien's Black Dog Institute Partnership +

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Other charities we have supported