The DUAL Culture
Our Culture is our Core Values in action, and are at the heart of what we do and who we are.
It’s how we grow our business and keep one step ahead of our competitors.
What makes DUAL great is our people. We’re proud to have a team working together towards shared goals.
Diversity, Equity & Inclusion
As a business we are working to build a workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive.
On our journey to inclusion, we have prioritised education and awareness, reviewed our policies, benefits and ways of working from diverse perspectives and engaged with our employees along the way. Our journey is not over and as a business we are prioritising:
- Removing barriers to inclusion and employment of underrepresented groups in the insurance industry.
- Taking strategic and focused action to reduce our gender pay gap.
- Providing support and encouragement for our employees in the establishment of Employee Resource Groups (ERGs).
- Continuing our commitment to Reconciliation through our Innovate Reconciliation Action Plan.
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Events
We are all about 'Work Hard Play Hard'.
In addition to the many charity and volunteering events, a number of social events and initiatives are held throughout the year to reward our hardworking DUAL employees.
Sustainability & CSR
At DUAL we are passionate about encouraging a culture of volunteering, supporting our communities and living sustainably.
Our long-term sustainability goal is to lead the insurance industry towards a cleaner, fairer, healthier and safer world.
What Our Employees Have to Say
'I love that I get to be part of a company that doesn’t just say they are People Focused but live and breathe it with actions.'
Damian Browne
Underwriting Manager
'The first word that comes to mind is camaraderie. We are family with an amazing support structure.'
Lesley Ronne
Senior Underwriter
'DUAL is an amazing place to work – every day is different, the culture is fantastic, and I work alongside amazing people.'
Adam Weal
Senior Claims Officer
We are an Award Winning Underwriting Agency
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